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What is Behavioural Supports Ontario?

Behavioural Supports Ontario (BSO) provides behavioural healthcare services for older adults in Ontario with, or at risk of, responsive behaviours/personal expressions associated with dementia, complex mental health, substance use and/or other neurological conditions. BSO also provides support to family care partners and healthcare providers across sectors.

What are responsive behaviours/personal expressions?

When talking about dementia and other mental health conditions in older adults, the terms responsive behaviours and personal expressions describe words or actions that reflect how a person is experiencing their environment. These behaviours are recognized as forms of communication that may point to unmet physical, emotional, or social needs. Responsive behaviours/personal expressions can be verbal (e.g., crying, grunting, yelling, asking repetitive questions, making sexual comments, cursing) or physical (e.g., banging, kicking, collecting items, fidgeting, grabbing, spitting, pacing).

Find Your Region

To connect with BSO services near you, enter your city or postal code in the box or select your region from the map below.

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  • North West Region

    Thunder Bay, Rainy River, Red Lake, the Hudson Bay Coast, Marathon, Manitouwadge and all points in between

  • North East Region

    West Parry Sound, White River, Peawanuck, the James Bay Coast, Mattawa and all points in between

  • East Region

    Pickering to the Quebec border north to Deep River

  • Central Region

    Mississauga to Huntsville and Orangeville to Markham

  • Toronto Region

    Serving 158 unique neighborhoods across Toronto

  • West Region

    Waterloo to Windsor and Tobermory to Niagara Falls